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Mark Winter

Warranty Claims and Contracts Specialist

mark winter airline warranty expert

Air Warranty partner with a focus on warranty claims and contracts. Mark has over 31 years of experience at major aerospace company, 21 of those years concentrated in commercial aircraft warranty and contracts.  Mark has held numerous leadership positions in the warranty field including claims administration and
warranty decision teams.  


Mark has successfully engaged with various supply chain members and
partners to resolve warranty issues and has vast experience in developing
business proposals and working with executive level leadership to promote
and gain commitment for special business plans.


  • Aircraft contracts

  • Warranty processes

  • Special retrofit program development

  • Industry Standard development

John Toomb

Warranty Claims and Contracts Specialist

john toomb warranty contracts specialist

Air Warranty partner with a focus on warranty claims and contracts. John has over 35 years of work experience including warranty decision team leader for 6 years at a major aerospace company. John has also held positions in program management with his most recent role as Deputy Vice President of Customer Support with responsibility for resolution of commercial issues involving technical matters at the executive level.  


John’s previous assignments include leading the airplane program
warranty cost reduction effort, supplier cost recovery and 
aircraft delivery.  



  • Special Retrofit Programs 

  • Delivery Commitments 

  • Business Considerations 

  • Logistics 

  • Lean Methodology   

Mike Bartlett

Engineering Specialist

mike bartlett engineering and warranty

Air Warranty partner specializing in the technical aspects of the company.  Mike has over 35 years in the aviation and aerospace industry.  He has experience with mechanical and structural design and spent 20 years in a Fleet Support organization, 11 years as a Service Engineer providing technical assistance to customers all over the world, and 9 years as a Deputy Fleet Chief a major aircraft manufacturer.  Mike's strong and balanced technical background, combined with first-hand interaction and relationships with airline customers around the globe plus involvement with the warranty aspects associated with design changes and retrofit offerings is invaluable in helping customers obtain the most out of their warranty contracts. ​


  • Customer Support​

  • Structures​

  • Systems​

  • Payloads​

  • Propulsion​

  • Landing Gear​

  • Reliability

Remick Merry

President and Engineering Specialist

remick merry president air warranty

Air Warranty partner overseeing the technical aspects of the company. Remick has over 36 years in the aviation business and majority has been in a fleet support role.  His technical background is extensive including airline operations. He has held Fleet Chief positions and helped launch Fleet Services as the Senior Manager for Engineering at a major airplane manufacturer.  


  • Airplane Structures – Wing/Empennage and Fuselage 

  • Systems 

  • ECS 

  • Payloads 

  • Landing Gear 

  • Airplane Operations 

Alex Martonick

Information Technology and Integration Specialist

alex martonick aircraft warranty expert

Meet Air Warranty partner Alex - a highly skilled project manager, engineer, and entrepreneur with a passion for innovation and information management. With years of experience leading successful projects and owning a business, Alex is a valuable asset to any team looking to streamline operations and drive growth. Known for implementing new technology and innovative solutions, Alex is a go-to expert for improving data management, reporting, and analysis. Whether you need a project manager, innovator, or information management expert, Alex has the expertise and drive to help any warranty organization succeed.


  • Information Management 

  • Implementing New Technologies

  • Project Management

  • Kanban

  • Artificial Intelligence and Aviation Warranty

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You do not have to miss out
on unrecovered warranty claims.
Call or email to speak to a specialist today:

Phone: (206) 794-0732

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